Subject: Tech Support Candidate - Bhupender Singh
From: Bhupender Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Dec 2020 08:15:32 -0500

| | Tech Support Test

Name | Bhupender Singh
E-mail | [email-masked]
Phone Number | (+91) 9991718777
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | IND. AREA SIKANDRABAD, BULANDSHAHR
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ADS DISTILLERIES Pvt. Ltd | Assistant IT | current Employ | 22500
Previous Employer 1 | Gemini Distilleries | Supervisor | 1.5 years | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

firstly, I will try to find out the reason of error or which error is being shown while doing this, after knowing the situation properly. I will check my connectivity or cables through which I am connected to the internet.
If everything is good, I will try the troubleshoot Option for finding the reason.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn On the Bluetooth device.
2. Wait for the device to get ready for pairing.
3. Go to Bluetooth settings in my Phone.
4. Search for available devices.
5. Select the device found in the search list.

What according to you makes you a good candidate for customer service or technical support job?

I am willing to give my best to the company.
I have been looking to work for a Company, where I can reach to my fuller capacity and work with some competent persons.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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