Subject: Tech Support Candidate - Mariia Preobrazhenskaia
From: Mariia Preobrazhenskaia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Dec 2020 03:19:11 -0500

| | Tech Support Test

Name | Mariia Preobrazhenskaia
E-mail | [email-masked]
Phone Number | (91) 8700959738
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Pandav Nagar
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | - | | |
Previous Employer 1 | - | | |
Previous Employer 2 | - | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I would check Internet connection first, then try to reload the page with website. If it doesn't help I would tried to open another website to find out if there's problem with loading www.ndtv.com only

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. switch on pairing mode on a Bluetooth speaker
2. go to settings of mobile phone
3. select connected devices > Bluetooth> Pair new device > Speaker's name

What according to you makes you a good candidate for customer service or technical support job?

I am a good candidate for customer service or technical support job because I have always been good in technology.
And also I like learning something new. Knowing Russian language is my advantage

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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