Subject: Tech Support Candidate - Shahabuddin Ansari
From: Shahabuddin Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Dec 2020 00:49:49 -0500

| | Tech Support Test

Name | Shahabuddin Ansari
E-mail | [email-masked]
Phone Number | (110044) 7503923834
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Badarpur New delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | J.K. sarawgi and company | System Engineer | May 2018 to till date | 13000
Previous Employer 1 | NCR data voiz communication Pvt. Ltd. | Tech support Engineer | Oct 2017 to April 2018 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Unistall browser and reinstalled

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Click on blutooth and connect speaker.
What according to you makes you a good candidate for customer service or technical support job? | Yea I am interested.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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