Subject: Re: Tech Support Candidate - Vishal Kumbhar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 22 Dec 2020 05:18:00 -0700 (MST)

He is having MTI Issues 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 22 Dec, 2020, at 17:44, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Vishal Kumbhar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 22 December 2020 at 1:16 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Vishal Kumbhar 

	

	
	
			Tech Support Test 
		
	Name 	Vishal Kumbhar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(0253) 8446614916 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Nashik, Maharashtra 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Aress Software 	Technical Support Engineer 	NA 	21000 
Previous Employer 1 	Karadi Path Education Company 	Trainer and Product Specialist 	25th November 2019 	25000 
Previous Employer 2 	NA 	NA 	NA 	NA 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Check Error Message. 
Check Interne connection and speed. 
Check if VPN is blocking the website to load. 
Check webhost sever is blocking the IP 
Check firewall is blocking the webhost server 
Disable Antivirus and try connecting 
Disable firewall and try again. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Start the Bluetooth speaker 
Open Bluetooth on mobile and search for the Bluetooth Speaker 
Start pairing from the mobile and click a button on the Bluetooth Speaker to completely pair the device with the Mobile. 
	What according to you makes you a good candidate for customer service or technical support job? 	Honestly, I possess all the skills and partial experience that you're looking for. I'm pretty confident that I am the best candidate for this job role. It's not just my background in the past projects, but also my people skills, which will be applicable in this position. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4