Subject: Re: Tech Support Candidate - Mohammad Hashim
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 22 Dec 2020 00:37:35 -0700 (MST)

Not looking for job 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 21 Dec, 2020, at 19:52, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Mohammad Hashim < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 20 December 2020 at 8:21 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Mohammad Hashim 

	

	
	
			Tech Support Test 
		
	Name 	Mohammad Hashim 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(79834) 60248 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Saket 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MacOS 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	FSP Pvt. Ltd. 	L2 Support Engineer 	Currently working 	24000 
Previous Employer 1 	Quess Corp(MFX) 	L2 Support 	June 2020 	19000 
Previous Employer 2 	HCL Services Ltd. 	Associate Engineer 	June 2019 	13000 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1- Making sure that an internet connection is working properly. 

2- Try to restart the browser (after clearing cached and history data). 

3- Try to restart the computer. 
4- Checking if the website is down for all or not. 
5- Checking by the error code showing on the browser screen. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1- Turn on the Bluetooth speaker. 
2- Turn on mobile Bluetooth. 
3- Refresh for new connections in mobile Bluetooth 
4- Click on pair where speaker name listed. 
	What according to you makes you a good candidate for customer service or technical support job? 	My skill set is a perfect match for the job requirements. In particular, my technical skills and experience make me an ideal candidate for the position. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4