Subject: Re: Tech Support Candidate - Nagin Chander PL नगीन
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 22 Dec 2020 00:32:24 -0700 (MST)

Hi Ma'am, 

His spoken is good. 
He have experience in Team Management too. But as of now he is not working anywhere so he will be ok with any profile. 
He can join immediately. 
His last salary was 37000/- 
Expecting something near by 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 21 Dec, 2020, at 19:50, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Nagin Chander PL नगीन < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 20 December 2020 at 9:56 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Nagin Chander PL नगीन 

	

	
	
			Tech Support Test 
		
	Name 	Nagin Chander PL नगीन 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(0) 8219045979 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	SantNagar 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
VoIP 
Sql 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	INTALLIS INC 	Sr Tech support 		35000 
Previous Employer 1 	Support Mart 	TECH SUPPORT ASSOCIATE 		34000 
Previous Employer 2 	Aaka infotech 	Tech support executive 		30000 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. I will check if I am able to open any other website or not. 

2. If YES then I will look for error code or Number that appears on screen while opening www.ndtv.com and troubleshoot the problem. 

Also I will ping www.ndtv.com and see if i receive any response if not then website might be down for a moment. 

3 if NO then I will do Network and Firewall related Troubleshooting to get connected to Internet first. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step 1. Make sure Bluetooth is Turned on both device's. 
Step 2. On Mobile go to connectivity section and Tap on Bluetooth and search for supported Bluetooth devices with in the range. 
Step 3. Select the Bluetooth device and let the devices communicate with each other for pairing process. 
If pairing code is required then type the pairing code and once paired then enjoy audio and music from speaker. 
	What according to you makes you a good candidate for customer service or technical support job? 	I am very passionate about technology, and I always update myself with latest information and innovation about new technologies around the globe. 

I am Masters in computer applications with 5 plus years of experience in Technical Support. 

Due to my deep interest in technology I never get bored with my job and enjoys working with other team members. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5