Subject: Tech Support Candidate - Rahul Sharma
From: Rahul Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Dec 2020 10:06:34 -0500

| | Tech Support Test

Name | Rahul Sharma
E-mail | [email-masked]
Phone Number | (0) 9868229592
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | |
Previous Employer 1 | BERSPL | JUNIOR DESIGN ENGINEER | 30/08/2020 | 13000
Previous Employer 2 | ISHI SOLAR | DESIGN ENGINEER | 30/05/2020 | 12000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will troubleshoot my internet connection and retry to open the website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 Open Bluetooth setting.
2 Tap to pair the Bluetooth speaker device.
3 Follow the instruction to connect the speakers to mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | Answering the technical queries is utmost important for technical support and resolve the difficulty efficiently with the positive feedback from the customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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