Subject: FW: Tech Support Candidate - Sagar Puri
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 21 Dec 2020 13:10:20 +0000

Keep Asie for English

From: Sagar Puri <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 21 December 2020 at 11:41 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Sagar Puri

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Sagar Puri
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9760671596
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Ienergizer      Customer Service Rep            30700
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  There could be many reasons.
So these are the steps that i would follow,
1.First of all check your Internet connection. Whether or not it is working.
2.If its broadband check LAN Cable if its connected properly.
3.If WiFi then check if you are connected to proper Network.
4.Check that Internet access is not Limited.
5.Try clearing history, cache files and cookies
Please list the steps to connect a Bluetooth speaker to your mobile phone.      If Both have in-built Bluetooth, it’s very easy to pair it.

1.Just Switch ON the bluetooth mode in your phone & speaker.
2.Pair it and you are connected.
3.Everything you will play in your phone, you will hear through speaker.
What according to you makes you a good candidate for customer service or technical support job? I decided to go into technical support because I've been fascinated by technology all my life, and I also love working with people. I want to use my technical knowledge to directly solve issues customers are having. I want to be the person that makes life easier and more enjoyable for folks who've run into a problem.
On a scale of 1 - 5 please rate your fluency in spoken English  4