Subject: Tech Support Candidate - varun shaurya
From: varun shaurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Dec 2020 05:24:15 -0500

| | Tech Support Test

Name | varun shaurya
E-mail | [email-masked]
Phone Number | (0) 8447255267
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | vaishali, ncr
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | fc tecnrgy | r and d engineer | june | 33000
Previous Employer 1 | s cube | hardware enginerr | jan | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first i will refresh the tab

i will open and see the cookies setting

i will look on special permissions

any internet issue

server issues

Please list the steps to connect a Bluetooth speaker to your mobile phone.

i would switch on my phone bluetooth, then the speaker will be turned on,
would pair my device with  speaker
after connwcted would test by playing any audio and video

What according to you makes you a good candidate for customer service or technical support job? | ability to connect and communicate, easily get going attitude and yet willing to get the goal any how
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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