Subject: Tech Support Candidate - Ragini Pal
From: Ragini Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Dec 2020 03:21:10 -0500

| | Tech Support Test

Name | Ragini Pal
E-mail | [email-masked]
Phone Number | (110044) 9540809554
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Near badarpur new delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Escorts Ltd. | Faridabad | 30 December | 14,500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Restart my device and than
Check the network connection and than
Check if the website down for everybody.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 .bluetooth on both the device (mobile) and Bluetooth speaker
2.than pairing the device on the mobile phone.
3. Than connected

What according to you makes you a good candidate for customer service or technical support job? | Technical support job is good.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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