Subject: Tech Support Candidate - ROHIT RAWAT
From: ROHIT RAWAT <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 20 Dec 2020 01:38:50 -0500

| | Tech Support Test

Name | ROHIT RAWAT
E-mail | [email-masked]
Phone Number | (+91) 9871357232
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | DWARKA, DELHI
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | FIS | DISPUTE ANALYST | 30 JUNE 2020 | 30000
Previous Employer 2 | BRADY SERVICES PVT LTD | SUPERVISOR | 31 MAY 2019 | 19500

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will refresh the page but if the same error occurred I will refresh the page and delete the cookies and check my internet connection.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the Bluetooth of the mobile phone and speaker then paired with the speaker name showing on the mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | Who resolves the problem of the customer or give the resolution to the customer till the problem get resolved.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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