Subject: Tech Support Candidate - Vikash Daniel
From: Vikash Daniel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 20 Dec 2020 00:26:27 -0500

| | Tech Support Test

Name | Vikash Daniel
E-mail | [email-masked]
Phone Number | (91) 9631327621
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Patna
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - advance
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bharti Airtel limited | Sr.DST | 3rd May 2019 | 16,500
Previous Employer 1 | Evolution tech & infra pvt.ltd | BDM | 21 Nov 2016 | 11,000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If issue is reflect that's kind of error during access www.ndtv.com.Then we will allow cookies option for go other site details.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open phone setting and on bluetooth option and then search  then device nearby notification reflect select device name and pair the bluetooth speaker device and then save.
What according to you makes you a good candidate for customer service or technical support job? | Firstly we will know the candidate which he/she applied for particular post of technical support,He/She should be good sound of technical knowledge of device interegation .Enhance productivity of software & hardware connectivity with simless.
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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