Subject: Tech Support Candidate - Mahendra Kumar Patel
From: Mahendra Kumar Patel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 15:24:03 -0500

Tech Support
Test

Name

Mahendra
Kumar Patel

E-mail

[email-masked]

Phone Number

(+91) 9315988325

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Kartar nagar. 4th Pusta , Delhi
110053

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS -
Advanced
Networking - basic
Hardware - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

LRS service Pvt Ltd

Desktop Support
Engineer

Working

13500+3600/- conveyance monthly

Previous
Employer 1

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

As found
a critical error . So will do can  resolve this issue.

1. First acknowledge the error then resolve this issue.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1. Power on
of Speaker

2. Bluetooth option on in mobile

3. Select name of Speaker

4. Press enter then connect Bluetooth speaker to mobile.

What
according to you makes you a good candidate for customer service or technical
support job?

Technical knowledge well and given better
solution to customer.

On a scale of 1 - 5 please rate your
fluency in spoken English

2