Subject: Tech Support Candidate - P UMA UMA
From: P UMA UMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 11:12:13 -0500

| | Tech Support Test

Name | P UMA UMA
E-mail | [email-masked]
Phone Number | (91) 9999239535
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi (Trilok puri )
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will try to open other website to make sure that there  is no internet issue

If other sites like google is opening fine then it could be the ndtv site is blocked

If other sites also not opening then there could be the lan cable\internet issue

I will check connecting my pc on other lan cable

If all the sites are working then there is an issue with lan cable or port

I will ask IT team to look into it further

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switch on bluetooth on phone
2. Switch on bluetooth of bluetooth speaker
3. I will search bluetooth device
4. Once found I will connect

What according to you makes you a good candidate for customer service or technical support job? | I have good knowledge on Technical skill.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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