Subject: Tech Support Candidate - simran Mehta
From: simran Mehta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 10:10:35 -0500

| | Tech Support Test

Name | simran Mehta
E-mail | [email-masked]
Phone Number | (91) 8447812134
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | East delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hcl , Noida | Network engineer | N/A | 15000
Previous Employer 1 | N/A | N/A | N/A | N/A
Previous Employer 2 | N/A | N/A | N/A | N/A

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Reboot your computer and test the website again. Try loading the site in a different browser. There may be some settings configured incorrectly on your browser. Try a different web browser to see if you can load the website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open settings
2. Click on Bluetooth
3. Search and choose the preferable device.
4. Meanwhile the Bluetooth device must be on and ready to pair.

What according to you makes you a good candidate for customer service or technical support job? | I am already experienced in technical support from 14 months in IT sector and I know how to handle the customers in a right way .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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