Subject: Tech Support Candidate - vipin kumar
From: vipin kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 09:59:57 -0500

| | Tech Support Test

Name | vipin kumar
E-mail | [email-masked]
Phone Number | (91) 9999450210
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | sagarpur, Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Digifish Media Pvt Ltd | IT Network Engineer | till now | 28500
Previous Employer 1 | Rcs Logistics | Sr IT Engineer | march 2018 | 20000
Previous Employer 2 | brn global logistics | Sr IT Engineer | july 2018 | 20000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I am checking Error code may be its internet connectivity error if internet is working than i will check same site in another system if it is working than i will check internet exploer setting like clear cookies,cache memroy .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | turne on bluetooth in my phone than search after that find the bluetooth speaker than pair with device  and bluetooth speaker connected
What according to you makes you a good candidate for customer service or technical support job? | I have good experiance in falut finding and resolve the issue , I am always ready to learn new things .
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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