Subject: Tech Support Candidate - Dayaram Bhiduri
From: Dayaram Bhiduri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 09:35:32 -0500

| | Tech Support Test

Name | Dayaram Bhiduri
E-mail | [email-masked]
Phone Number | (0122) 9314353858
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vayam info solution | L2 | Now | 22000
Previous Employer 1 | Renovation automAtion services | L1,l2 | 14 may 2019 | 18000
Previous Employer 2 | Pearson education ltd. | Rc | 2015 | 10000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First connection checking ,then time date updation,link of website ,,browser. Pop up blocker ,
Web proxy ,support softwares to open website are working or not ,

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Opening the bluetooth of mobile and speaker device also ,there find speaker on mobile and then pair the device
What according to you makes you a good candidate for customer service or technical support job? | I have good knowledge of technical support and I am confident about my good work ethic and I like to intrest with peoples ,
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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