Subject: Tech Support Candidate - Dharm Singh Yadav
From: Dharm Singh Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 08:28:53 -0500

| | Tech Support Test

Name | Dharm Singh Yadav
E-mail | [email-masked]
Phone Number | (91) 8317012779
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | PNC INFRATECH LTD | SYSTEM ENGINEER | | 20
Previous Employer 1 | PATH INDIA LTD | NETWORK OFFICER | 01 MAR 2019 | 10
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i will check the internet connection to open any other website in new tab. If other website is running on browser then i will clear the cash and cookies. Check this particular website in another browser as well as another computer. If the site isn't working on another computer then i will restart the router.If the site is working on another computer then i will reinstall the particular browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on the Bluetooth speaker.
2. Turn on the mobile phone's Bluetooth.
3. Here available devices will be show.
4. Tap the available device which do you want to connect.
5. Select the pair option.

What according to you makes you a good candidate for customer service or technical support job? | I have 4 years of experience as a System engineer. I am a quick learner and hard-worker and i faced many types of issues during my tenure such software and hardware. I want to enhance my skill in the field of technology to join this opportunity.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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