Subject: Tech Support Candidate - Vikas Yadav
From: Vikas Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 08:26:37 -0500

| | Tech Support Test

Name | Vikas Yadav
E-mail | [email-masked]
Phone Number | (+91) 8601385709
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Gorakhpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Next Educational India Pvt. Ltd. | ELSE | 09/07/2020 | 11500
Previous Employer 1 | Ang India Ltd. | Service Engineer | 20/11/2018 | 9800
Previous Employer 2 | Trimax IT infrastructure Pvt. Ltd. | Service Engineer | 31/07/2016 | 8500

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | (You Question is wrong ) fist you tel me which type of error showing in your browser, then I will give solution for that.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- turn on speaker
2- Select the media Bluetooth options in speaker
3- turn on Mobile bluetooth and search the device
4- pair the bluetooth speaker and play music.

What according to you makes you a good candidate for customer service or technical support job? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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