Subject: Tech Support Candidate - Sachin Chauhan
From: Sachin Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 07:48:22 -0500

Tech Support
Test

Name

Sachin
Chauhan

E-mail

[email-masked]

Phone Number

(+91) 9871671694

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Ashok Vihar,  Wazir pur

Which best describes your Technical Support
capabilities

I've worked in Level 2 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
MacOS
Linux
Networking - basic
Hardware -
Basic
Mobile

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Shriyam Decor pvt ltd

IT Executive

Working

20100

Previous Employer 1

Prime Scribe solutions

System
admin

Nov 2019

17500

Previous Employer 2

Transbizz solution

System

Nov2017

14500

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly I check whether the site is  not working
only a particular desktop or the website is not working on other desktop. Than I
check the network plugged or unplugged. Then I read the error work
accordingly. If every thing is fine, than I clear all cache and cookies in the
computer.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Both devices bluetooth should be working and in
on state than I see all bluetooth in the bluetooth list. Than I will select my
desired bluetooth speaker from the list. Here we go to use the
speaker.

What according to you makes you a good candidate
for customer service or technical support job?

You must
listen carefully to you client and solve each and every issue in particular
given time.

On a scale of 1 - 5 please rate your fluency in spoken
English

4