Subject: Tech Support Candidate - Devendra Tilara
From: Devendra Tilara <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 07:27:01 -0500

Tech Support
Test

Name

Devendra
Tilara

E-mail

[email-masked]

Phone Number

(91) 9582752629

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Burari Delhi

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Pitapit india

It executive

21 march 2020

25500

Previous Employer 1

Yes business centers

It
admin

16 march 2015

17500

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I will check the history of any browser
then will check date and time of compiter

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First I will turned on the speaker bluetooth
then will open mobile bluetooth the will search through mobile if any device
is showing near by me

What according to you makes you a
good candidate for customer service or technical support job?

According to my knowledge and my experience I can provide best
service to the customer

On a scale of 1 - 5 please rate your
fluency in spoken English

4