Subject: Tech Support Candidate - Pravesh Kumar Singh
From: Pravesh Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 01:35:45 -0500

| | Tech Support Test

Name | Pravesh Kumar Singh
E-mail | [email-masked]
Phone Number | (+91) 9810497860
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Vasundhra
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bips Systems Ltd | Branch Manager | 30th nov 2920 | 47220
Previous Employer 1 | Aarpee Compsys Tech Pvt Ltd | Sr. Manager | 30th June 2012 | 30000
Previous Employer 2 | Bips Systems Ltd | Customer support Manager | 31st August 2001 | 20000

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check Internet connection and type correct name of website want to be surf as such website is live and after that
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on Bluetooth feature on mobile & speaker and search I’d of speaker and connect
What according to you makes you a good candidate for customer service or technical support job? | As per problem of customer site give the best solution to solve the problem without any lose within stipulated time.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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