Subject: Tech Support Candidate - SUJIT SINGH
From: SUJIT SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Dec 2020 07:31:25 -0500

| | Tech Support Test

Name | SUJIT SINGH
E-mail | [email-masked]
Phone Number | (91) 7080312925
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ahmedabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Amazon | Research and analyst | Till date | 22700
Previous Employer 1 | PGCIL | Junior engineer | One year | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If i  am getting error to open website, firstly I refresh the page and try again as per my knowledge.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Very simple sir,just click on the screen button both mobile and bluetooth speaker and then click on the mobile bluetooth and press the bluetooth speaker I'd .
What according to you makes you a good candidate for customer service or technical support job? | Firstly I am polite,and react according to the situation.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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