Subject: Tech Support Candidate - VENKATESHWARA SINGIREDDY
From: VENKATESHWARA SINGIREDDY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Dec 2020 22:28:18 -0500

| | Tech Support Test

Name | VENKATESHWARA SINGIREDDY
E-mail | [email-masked]
Phone Number | (86392) 31903
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tech Mahindra | Acting Team Leader | January 30 | 33,000
Previous Employer 1 | Gvn softech | Senior technical Associate | 2016 may | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check the URL, To confirm the site is not down or my interest issue will check in other device, clear browser history, will try to disconnect and reconnect Internet also check with different browsers
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the bluetooth on both the devices on phone search the device to connect and pair the device
What according to you makes you a good candidate for customer service or technical support job? | My experience in the field
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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