Subject: Tech Support Candidate - Arvind Arvind kumar
From: Arvind Arvind kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Dec 2020 09:55:47 -0500

| | Tech Support Test

Name | Arvind Arvind kumar
E-mail | [email-masked]
Phone Number | (201310) 9716745684
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cling Wires IT Services | L1 | Nov | 27000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First one. I check that the Internet connection
Second. Check connectivity Internet
Third. Port issues
Fourth. Restart desktop and Laptop

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First. Turn one Speaker bluetooth and after that turn on Mobile Bluetooth after that Scan bluetooth
Second. Pair that and accept
Third. Any other issue check that battery power
Fourth. Is all ok easily to connect

What according to you makes you a good candidate for customer service or technical support job?

First. I facing Challenges and I accept that
Second. Handing
Third. I improve that and polish to My self

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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