Subject: FW: Tech Support Candidate - Komll Mongia
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 16 Dec 2020 14:21:47 +0000

Salary is high but see if he is good for tech support manager.

Anyone who is expensive but is good for tech support managerial position, line up for interview with me

From: Komll Mongia <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 16 December 2020 at 6:04 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Komll Mongia

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Komll Mongia
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7837753844
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Punjab - Rajpura
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Linux
Networking - basic
Speakers & Audio
LMS, SqL dba or Technical support -servers abd telecoms
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Mindtree Limited        Senior Engineer March as per offer received     55+
Previous Employer 1     Infosys Limited Technology Analsyt      Nov , 2018      30-35
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I cab restart my device as many issues gets resolved by just system restart.
Can check the Internet connection & Speed that it works fine or not.
Also check if the issue us faced by you or others too because if rest too facing same that means site us down.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1) First make sure bluetooth is enable of device which needs to be connected to Mobile.
Then, Swipe from top of screen towards down for getting options.
2) You will see bluetooth Icon on the pannel open, then hold to that.
3) You can see list of paired devices and others too.
4) Tap the name you want to connect with i.e. the bluetooth devide.
5) If device selected is paired then it will connect else you have to pair and then it will get connected.
What according to you makes you a good candidate for customer service or technical support job? My Overall Experience and My dedication, appreciations from managers, VP and client of project in handling support projects so far.
Always been the top performed and a leader who can manage team as well.
On a scale of 1 - 5 please rate your fluency in spoken English  5