Subject: FW: Tech Support Candidate - Abhishek Sharma
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 16 Dec 2020 12:40:12 +0000

I doubt his English is good but do a quick round and see

From: Abhishek Sharma <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 16 December 2020 at 11:01 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Abhishek Sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Abhishek Sharma
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9254478994
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida Sec 168
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Technical Support
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        AWC Software Pvt Ltd    Associate       16th October 2020       34000
Previous Employer 1     Gaba Hometex Pvt Ltd    Coordinator     30th May 2020   27000
Previous Employer 2     Classic Products Pvt Ltd        Internship      March 2017      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Check internet connection
2. Open website in another browser
3. Clear cookies and cache in browsers
4. Open website in privare window
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Switch on the speaker
2. Turn on mobile phone's bluetooth
3. Long press the speaker connectivity button to get connected
4. Pair a new device, if not added already
5. Device connected
What according to you makes you a good candidate for customer service or technical support job? I have over 4 years of experience in computer troubleshooting field. Addditionally, I have also worked as a service desk agent. My skills have been enhanced and I am much confident in speaking in english with people around the globe.
On a scale of 1 - 5 please rate your fluency in spoken English  4