Subject: Tech Support Candidate - Pankaj Kumar Dwivedi Pankaj
From: Pankaj Kumar Dwivedi Pankaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Dec 2020 06:58:54 -0500

Tech Support
Test

Name

Pankaj
Kumar Dwivedi Pankaj

E-mail

[email-masked]

Phone Number

(+91) 9899930641

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

My self design

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

All of these

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Birlasoft PTV.ltd

Technical consultant

27-nov-2020

44000

Previous Employer 1

E-media we
solutions.com

Software developer

29-july-2019

40000

Previous Employer 2

Prologic we
solutions.ptv.ltd

Software developer

30-jun-2015

20000

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

There is 2 issue

1: network

2: website not working properly as well hosting issue

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Open a
Bluetooth on both mobile and speker and pair the device and
connect.

What according to you makes you a good candidate
for customer service or technical support job?

Just
understand the problem and try to resolve

Asap just good for you.

On a scale of 1 - 5 please rate your fluency in spoken
English

4