Subject: Tech Support Candidate - Aanchal Bothra
From: Aanchal Bothra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Dec 2020 03:28:19 -0500

| | Tech Support Test

Name | Aanchal Bothra
E-mail | [email-masked]
Phone Number | (92) 9999158375
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Nirman Vihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Classes of professional studies | German trainer | August1 |
Previous Employer 2 | DXC technology | German expert | 2019 |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I would refresh it first , if again the problem occurs I would like to call or inform the service Desk to guide me further .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly turn on the Bluetooth
Then start to find the device , as you find it start pairing it .
Sometimes it ask the code , when it matches it is ready to be paired .

What according to you makes you a good candidate for customer service or technical support job? | I have excellent verbal communication skills .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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