Subject: Tech Support Candidate - Rishabh Singh
From: Rishabh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Dec 2020 02:21:51 -0500

| | Tech Support Test

Name | Rishabh Singh
E-mail | [email-masked]
Phone Number | (91) 8429636363
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Varanasi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Genpact | Process developer | 9th October | 36000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I'll check whether the internet is connected or not .
2 . If the internet is connected then I'll clear the cache memory .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open the bluetooth of the Phone and speaker both .
2 . When the speaker gives signal that the speaker is ready to paired then will search bluetooth name of that speaker in our phone .
3. After finding the name will simply just connect it .

What according to you makes you a good candidate for customer service or technical support job? | Patience makes  me a  good candidate in technical support job .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |