Subject: Tech Support Candidate - Priyanshu Kumari
From: Priyanshu Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Dec 2020 12:05:57 -0500

| | Tech Support Test

Name | Priyanshu Kumari
E-mail | [email-masked]
Phone Number | (91) 9110106416
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Ofice365

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Meridian solution put ltd | Technical trainee | 30 Dec | 10
Previous Employer 2 | One point one solution ltd | Sales executive | 30 August | 17k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Double-check the URL you've entered, especially if you typed it by hand. You might have made a simple typo.
Refresh the webpage. 404 errors may be momentary glitches that you can resolve by refreshing your web browser on a page.
Use Google (or a similar search engine) to try and find the page again. It may have moved to a different URL.
Try to get there on another device. If you have another computer, phone, or tablet available, try the page there. If you can see the webpage from another device, it's probably a problem with your computer's cache. Clear the cache and try again.
Use the Internet Archive's Wayback Machine. The Wayback Machine is a free utility that lets you see what specific URLs would look like at various points in the past. If you know that the page you're looking for was around for a while, there's a good chance that the Wayback Machine has it saved.
Contact the webmaster or site owner. If you're trying to reach a page on a small website, the site manager probably wants to know if there are broken links on the site, because a significant number of 404 errors can damage the website's reputation and search engine ranking.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First we have to on Bluetooth of devices like speaker and mobile both.
After  that, we have to connect speaker   with mobile Bluetooth.

What according to you makes you a good candidate for customer service or technical support job? | My behaviour ,manner, time mangament ,communication  skills  and leadership skill make  me good candidate for customer service and technical  support
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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