Subject: Tech Support Candidate - Syed Kamil Munir
From: Syed Kamil Munir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Dec 2020 08:03:40 -0500

Tech Support
Test

Name

Syed Kamil
Munir

E-mail

[email-masked]

Phone Number

(110025) 7835881951

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Shaheen Bagh Okhla

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

D-vois communications india Pvt Ltd

Network engineer (R)emotely
support

Immediately join

19000 Approx

Previous
Employer 1

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email
Interacted with customers over Live Chat
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I am getting some errors

This website is not opening on my computer

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1) First of
all turn on your speaker and go to  Bluetooth mode

2) Turn on Bluetooth in your mobile phone touch and hold,  then pair
device.

What according to you makes you a good candidate
for customer service or technical support job?

Because I
love solving problems.

On a scale of 1 - 5 please rate your
fluency in spoken English

4