Subject: Tech Support Candidate - Abhishek Verma
From: Abhishek Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 13 Dec 2020 10:03:54 -0500

| | Tech Support Test

Name | Abhishek Verma
E-mail | [email-masked]
Phone Number | (91) 8802484444
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ambala Cantt
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | INTELENET GLOBAL SERVICES | CSA | 2018 | 22000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i'll check what error occurred while opening it, if its something related to slow net sleed issue then it will be a problem of some time but if its shows the error of something else i rather do a troubleshoot to check the main problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. go to settings of your phone and make sure to turn blutooth on and its visibility too.
2. Now power on the speaker, check the mode it should be selected as blutooth mode.

What according to you makes you a good candidate for customer service or technical support job? | I have patience to listen everything and problems doesn't give me any scar or fear and am willing to help others.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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