Subject: Tech Support Candidate - Rahul patel
From: Rahul patel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Dec 2020 03:04:05 -0500

Tech Support
Test

Name

Rahul
patel

E-mail

[email-masked]

Phone Number

(91) 8770726275

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Indore

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Codezooma PVT LTD

Project coordinator

28

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with International customers on
Phone
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I will check if my internet is working or
not if that is working then I will check the same link on other browser if
that's not working there then I will check if I do have any VPN is on or any
other problem !

If my internet is not working then first I have to fix that issue and then I can
check again, and gain if the same issue occurs then I will try to check any
other link is working or the issue with the same link only !

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Pair the Bluetooth to speaker

What according to
you makes you a good candidate for customer service or technical support
job?

I do have 3 years of experience for the same

On a
scale of 1 - 5 please rate your fluency in spoken English

5