Subject: Tech Support Candidate - Adinarayana Pulimi
From: Adinarayana Pulimi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Dec 2020 10:51:52 -0500

| | Tech Support Test

Name | Adinarayana Pulimi
E-mail | [email-masked]
Phone Number | (+91) 8309321377
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | pune
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | vodafone network services pvt ltd | Software engineer | na | 35000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1)First i will check the net connection is proper or not to my computer.
2)I will clear all cookies from my system.
3)again try with fresh browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1)First i will on bluetooth in my mobile.
2)Scan the nearest bluetooth in my mobile.
3)Find my bluetooth in my mobile.
4)click on connect on my mobile.
5)once it will connect i will use my bluetooth

What according to you makes you a good candidate for customer service or technical support job? | Technical knowledge and good communication skils.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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