Subject: Tech Support Candidate - Tanish Kumar
From: Tanish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 13:54:09 -0500

| | Tech Support Test

Name | Tanish Kumar
E-mail | [email-masked]
Phone Number | (+91) 9041527232
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Nirman vihar (East Delhi)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Usha financial services private limited | MIS executive | 10 January 2021 | 26000
Previous Employer 1 | Foodcoast international | Sales coordinator | 10 may 2019 | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Well, once I try to open a website and meanwhile I getting a error. The next step I do to refresh the tab page after that it may not occur than I will decide to off my internet connection and than re-start again. I may take 2-3 minutes but hopefully it may connect again with the server..
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly go to in the bluetooth setting and than you can refresh the bluetooth device option.and after that you can see there are so much bluetooth device are available in the list you can choose only that device which you have to use. And after that it may take pairing thing and you can click on this and easily connected with the bluetooth device...
What according to you makes you a good candidate for customer service or technical support job? | According to my skills. I have lots of knowledge of technical terminology like in my prior experience. I have use different kind of ERP software. And also well versed about it. And currently I am working as a MIS executive. And I have a logically thinking and can take challenge easily perhaps I want to learn new things very quickly..
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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