Subject: Tech Support Candidate - Rohini Bhalerao
From: Rohini Bhalerao <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 11:00:45 -0500

Tech Support
Test

Name

Rohini
Bhalerao

E-mail

[email-masked]

Phone Number

(0257) 9975049486

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Jalgaon

Which
best describes your Technical Support capabilities

I don't
have experience or skills for Technical Support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic
Software

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Muthoot fincrop

CRE

Tii the date

12000

Previous Employer 1

Axis bank

Sales
officer

6 aug 2019

16000

Previous Employer 2

Max life insurance

CRE

2018

12000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Go to back page and process again in proper way.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Swipe down from the top of the screen

Touch and hold bluetooth and tap pair new device

Tap the name of the bluetooth device

Follow on screen instructions.

What according to you makes you a
good candidate for customer service or technical support job?

Because I have 5 years experience in this field. I have very
much comfortable in this type of job.

On a scale of 1 - 5
please rate your fluency in spoken English

2