Subject: Tech Support Candidate - Hasan Kamal
From: Hasan Kamal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 06:26:58 -0500

| | Tech Support Test

Name | Hasan Kamal
E-mail | [email-masked]
Phone Number | (91) 8010918934
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Hari Nagar New Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Delhivery Private Limited | Team Leader | Working | 28000
Previous Employer 1 | Rivigo Services Pvt.Ltd. | Senior Team Leader | 31 July 2020 | 27000
Previous Employer 2 | Richa and Co | Line Recorder | 15 March 2017 | 20000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, I will check network and connection details

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-Open Bluetooth in mobile phone
2-Scan the device
3-press speaker button for connecting
4-when show device in list then click and connect
5-Now Connected

What according to you makes you a good candidate for customer service or technical support job? | If we will listen to customer deeply then easily resolve query according to problems
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |