Subject: Tech Support Candidate - Ravi Gola
From: Ravi Gola <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 06:14:18 -0500

| | Tech Support Test

Name | Ravi Gola
E-mail | [email-masked]
Phone Number | (+91) 9990330231
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bharti airtel | cro | 21 september 2020 | 21 K
Previous Employer 1 | Idea cellular ldt | Fde | 31.may 209 | 16 k
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i have check my internet connection and after that issue is not fix than i am trying to set proxy or allow cookies
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First Step open phone setting and allow or On Bluetooth and search or scan that device which i was want to connect
What according to you makes you a good candidate for customer service or technical support job? | according to me ,i am the best because in case of customer service firstly recognize customer pain area through the listening ability
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |