Subject: Tech Support Candidate - Adittya Kumar
From: Adittya Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 05:34:17 -0500

| | Tech Support Test

Name | Adittya Kumar
E-mail | [email-masked]
Phone Number | (+91) 7860920042
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | At home in Lakhimpur Kheri UP
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Oppo Mobile India Ltd | Line operetor quality inspector | 2019 | 18000
Previous Employer 2 | Maruti Suzuki India Ltd | Line operetor | 2017 | 20000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Checking in PC or leptap  local area network connection problem fixed

2. Secand condition in pc driver messing problems

And etc

Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1. Bluetooth pairing in smartphone in received files and data
What according to you makes you a good candidate for customer service or technical support job? | My best knowledge in this company growth for team work
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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