Subject: Tech Support Candidate - Prashant kumar Prashant
From: Prashant kumar Prashant <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 05:12:11 -0500

| | Tech Support Test

Name | Prashant kumar Prashant
E-mail | [email-masked]
Phone Number | (201307) 8219449630
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | sec 53 noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ienergizer | senior executive | 15 april 2020 | 25 k
Previous Employer 1 | tech mahindra | Guest experience manager | December 2018 | 17k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | we will hyperlink once again and enter correct

Please list the steps to connect a Bluetooth speaker to your mobile phone.

firstly i will switch on the blue tooth of device
Then will switch on phone bluetooth and leave it for near by devices for scanning
Once i found the name of my device get reflected in mobile bluetooth subscreen i will select and thus it will get connected

What according to you makes you a good candidate for customer service or technical support job? | Can handle the irated customer easily through my experienced wat i got in past days once having complete knowledge of the process
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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