Subject: Tech Support Candidate - Parul Sharma
From: Parul Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 04:56:47 -0500

| | Tech Support Test

Name | Parul Sharma
E-mail | [email-masked]
Phone Number | (+91) 8130536081
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad Ghantaghar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tata TELESERVICES LIMITED | Legal executive | 3 February 2018 | 19000
Previous Employer 1 | Acm Legal | Office assistant | 6 August 2020 | 24300
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I refreshed the tab and try
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on the bluetooth of phone and search for speaker and connect
What according to you makes you a good candidate for customer service or technical support job? | I am confident and best problem solver
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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