Subject: Tech Support Candidate - Rehan Ahmed
From: Rehan Ahmed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 04:51:57 -0500

| | Tech Support Test

Name | Rehan Ahmed
E-mail | [email-masked]
Phone Number | (+91) 8178788497
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | East delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Zenatix | Junior engineer | 30/04/2020 | 17000
Previous Employer 1 | Self employed | Junior engineer | 31/01/2020 | 15000
Previous Employer 2 | Iocl | Junior engineer | 7/08/2018 | 12600

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Example- I am trying to open through chrome, system must connected with internet.
URL link must be correct.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On the speaker button,
Led will glow on speaker then ON bluetooth in my phone, check visible device and pair it with correct name.
So, may be " connected" voice can be heard from speaker.

What according to you makes you a good candidate for customer service or technical support job? | Very honest with my work
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |