Subject: Tech Support Candidate - Ashish Kumar
From: Ashish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 04:48:36 -0500

| | Tech Support Test

Name | Ashish Kumar
E-mail | [email-masked]
Phone Number | (91) 8375991239
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | WebQila | Tech support | N/A | N/A
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | To access the website.. required to understand the error first. Second check internet connection. Third security layer like https secure connection. Check out the cookies clear cache memory.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1. Open bluetooth options
Step 2. Search desire results and pair with device.
Step 3. Close.

What according to you makes you a good candidate for customer service or technical support job?

A good knowledge about technical.
A good learner.
Keep adept new technology.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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