Subject: Tech Support Candidate - Karan Singh
From: Karan Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Dec 2020 02:35:01 -0500

| | Tech Support Test

Name | Karan Singh
E-mail | [email-masked]
Phone Number | (+91) 8894749033
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Himachal Pardesh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | | |
Previous Employer 1 | na | | |
Previous Employer 2 | na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i have to check my internet is working or not. If the internet is working then I have to restart my device.If the problem is not fixed.I have to check the website is down.after that i have to call consultant person for this troubleshoot.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings.
Turn on the Bluetooth.
then i paired the mobile Bluetooth with speaker Bluetooth
with this process my mobile is connected with speaker

What according to you makes you a good candidate for customer service or technical support job? | Need to provide good  training and being polite with customers
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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