Subject: Tech Support Candidate - SACHIN Bharti
From: SACHIN Bharti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 21:37:04 -0500

Tech Support
Test

Name

SACHIN
Bharti

E-mail

[email-masked]

Phone Number

(+91) 8076030956

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Ghaziabad

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First off all it will depend on what error
showing solution will depend on this and second I will try to open as
http://ndtv.com

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Open
bluetooth of speakers

Open bluetooth of mobile

Start searching for device

Select the device and trying to pairing

After pairing it will connect and ready to use

What according to
you makes you a good candidate for customer service or technical support
job?

I am from technical background I am working in a MNC which is
a renowned name is Telecom TATA COMMUNICATIONS LIMITED

On a scale of 1 - 5
please rate your fluency in spoken English

4