Subject: FW: Tech Support Candidate - Manpreet Johar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 8 Dec 2020 10:19:36 +0000

Check this guy for HFL

From: Manpreet Johar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 8 December 2020 at 3:03 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Manpreet Johar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Manpreet Johar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9971766386
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        The wings Advisors      Operations executive            24000
Previous Employer 1     The park        Event sales coordinator July 2017       20000
Previous Employer 2     Avanta business centre  Admin   August 2018     22000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I'll check the internet connection first of all then if that's more we'll see what's the root problem to troubleshoot and fix it. Sorry I am not very much technical but will still try.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Select Start > type Bluetooth > select Bluetooth settings from the list. Turn on Bluetooth > select the device > Pair. Follow any instructions if they appear. Otherwise, you're done and connected.
What according to you makes you a good candidate for customer service or technical support job? I am a good customer service person with good skills to grab the technical support job. For me customer service is everything. Winning customer means winning management of the company.
On a scale of 1 - 5 please rate your fluency in spoken English  4