Subject: Tech Support Candidate - swati garg
From: swati garg <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 04:21:31 -0500

| | Tech Support Test

Name | swati garg
E-mail | [email-masked]
Phone Number | (70604) 36690
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
excel

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | olx india pvt ltd | sales operations analyst | 31 dec | 40000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If website is not open and gives an error.
Then first check your internet connection.
After that you have to refresh the website url and retry to access the website.
Or you can go for another browser may be browser you are using has block that website.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | go to the settings and enable bluetooth  and check your bluetooth speaker also opens at that time and then paired both devices now access your bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? | speaking and convencing skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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