Subject: Tech Support Candidate - Mustafa Raja Mustafa
From: Mustafa Raja Mustafa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 03:26:19 -0500

| | Tech Support Test

Name | Mustafa Raja Mustafa
E-mail | [email-masked]
Phone Number | (110095) 9625477113
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | East Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | GPS tracking devices

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | I Energizer | Technical support | 30 March 2020 | 18k
Previous Employer 1 | MSD telematics | Associate Engineer | Na | 15k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, I tried to check the internet connection,
That was ok. Then I searched this website to another browser but the same issue happened.
After that I tried to search another website, that opened. Then I realized the problem with only
Ndtv. After that I called my team leader and share that issue, then it solved.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I connected the bluetooth speaker with my mobile bluetooth. And it also connected with data cable.
What according to you makes you a good candidate for customer service or technical support job? | I really enjoyed to solve the issues of customer and provide the better solutions of their issues and fill them satisfied.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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