Subject: Tech Support Candidate - Veerangana Preetam
From: Veerangana Preetam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 03:19:56 -0500

Tech Support
Test

Name

Veerangana
Preetam

E-mail

[email-masked]

Phone Number

(0121) 7417852782

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Tech Mahindra

Associate

10nov

12k

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I will
try to open the same site on Google Chrome, or other search engine. And try with
key word-  ndtv. Try all sites appears related to ndtv.com on
screen

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1- settings

2- click-more

3- switch on bluetooth

4-search devices nearby

5- on bluetooth speaker

6- click on yes connect

7- enter password for bluetooth connection

8- connected

What according to you makes you a good candidate
for customer service or technical support job?

I have 1
year experience in tech Mahindra in Paytm flight process.

I have handled customer really well. I resolved their query best as possible
with correct resolution.

On a scale of 1 - 5 please rate your
fluency in spoken English

5